Q: I recently booked a room at the Barcelo, an all-inclusive resort in Puerto Vallarta, Mexico. When I made the reservation, it listed breakfast, lunch and dinner as included in the rate. But when I read the confirmation, it said only breakfast was included.

I booked an all-inclusive hotel stay, and I’m concerned that I might have to pay for lunch and dinner. I’ve tried to contact Priceline, but it hasn’t answered the meal question. Can you help? — Michael O’Connor, Toronto

A: You booked an all-inclusive resort, so your stay should be all-inclusive — breakfast, lunch and dinner.

I tried to make a reservation at the Barcelo, too. Priceline lists it as all-inclusive and advertises all three meals as being part of the room rate. But when you look at the booking conditions on the page, only breakfast is included.

Your case is a reminder to always check the terms and conditions before you make a reservation. If you see any problems, you should get an answer before you pay for your hotel. If you had done that, you might have skipped the Barcelo and headed to another hotel where the terms were clearer.

People are also reading…

I reviewed the Barcelo site and was also confused. The property describes itself as an “all-inclusive” resort, which means all meals should be included. But your confirmation clearly states only breakfast is included.

This may be a good time to ask: What’s the big deal about a resort being all-inclusive? It’s not just the money you’ll save on meals; in some of these resort areas, there are limited dining options, so you have to eat every meal at the hotel. And that could easily double your hotel bill, depending on the size of your party. So sometimes all-inclusive is the best way to go.

But the point is, Barcelo promised you an all-inclusive experience, which then disappeared. I think you could have reached out to an executive at Priceline for clarification. I list the names, numbers and email addresses of the Priceline executives on my consumer advocacy site at www.elliott.org/company-contacts/priceline/.

I contacted Priceline on your behalf. The company reached out to your hotel, which verified that your rate was all-inclusive. “Breakfast, lunch and dinner are free,” the representative added.

OK, “free” is probably the wrong word here. But they’re certainly included.

Christopher Elliott is the ombudsman for National Geographic Traveler magazine. You can read more travel tips on his blog, elliott.org, or email him at [email protected]

Legals

The Board of Directors of Southern Arizona Legal Aid, Inc., (SALA) will meet for a board meeting on Thursday, May 19, 2022, at 12PM. This meeting will be held by Video Conference. Due to COVID-19, This board meeting is not open to the public. Published May 15, 2022 Arizona Daily Star

0005252773-01

Pets

CAIRN TERRIER PUPS, AKC, shots, non-shed, like Toto of Oz, 3M, $600 each also 1F Westie pup, $1200. 1-year health guarantee. 520-255-2911 or 520-586-4496.

0005258189-01

GOLDENDOODLE PUPPY, white, 1M, 12-weeks, vet checked, 2nd shots and 2nd-worming, $1200. 520-975-1869

0005258273-01

PUGGLES PUPPIES, small M & F, also Lab/Great Pyrenees, large M & F mix puppies, all comes w/shots & deworming, pics avail, adoption fee. 520-221-8576

0005248518-01

Rentals

EARN FREE RENT! Furnished Studio Apartments w/FREE utilities & FREE cable. Stay Where You’re Appreciated! Call Now: 520-214-5046

0005244680-01

EARN FREE RENT! Stay Where You’re Appreciated! Furnished Studio Apartments w/FREE utilities & FREE cable. Call Now: 520-441-8279

0005244741-01

Source link


The above content is from google feed with the source link mentioned. If you wish to remove the content from here then contact us and it will be removed within 24 hrs.